For immediate assistance during business hours, please call us toll-free
at 800-682-3377. For calls outside of the US, please call
215-572-7676, ext 1221
Speak to our reservationists from:
M-F 9 am to 6 pm EST
In case of emergency after business hours, please call 800-682-3333
and follow the instructions.
General inquiries and reservation questions (please note that we cannot make reservations via email)
pilgrims@gate1travel.com
Feedback - Have something to tell us about a recent trip? Email us here and please include your name and booking number.
pilgrims@gate1travel.com
Customer service for existing reservations - For questions or information on a tour you have booked. Please provide your Classic Pilgrimages / Gate 1 booking number in the body of your message.
pilgrims@gate1travel.com
Group travel inquiries (parties of 15 or more)
pilgrims@gate1travel.com
Web inquiries - For suggestions/comments regarding site content and functionality.
webmaster@gate1travel.com
Technical support - When sending an email, please include details about your browser, including version number, operating system and your Internet service provider. Also, to assist us in helping you, please copy and paste into your email message the URL of the page you are visiting.
itsupport@gate1travel.com
Advertising/Press -pilgrims@gate1travel.com
Employment - jobs@gate1travel.com
If you purchased insurance from Classic Pilgrimages / Gate 1 and need to file a claim:
For Customer Service Call:
1.800.209.9063
For Emergency Assistance during Your Trip Call:
1.866.520.8805
(From U.S.) or 1.519.742.7562
(Collect, Worldwide)